1 Blog Package Terms and Conditions
1.1 Clients who sign up for a blog package are bound by the following terms and conditions.
1.2 After signing up, clients will be billed for and receive the requested number of blog posts within one calendar month. They will be billed the same amount at the beginning of every calendar month and receive the same agreed number of blog posts until they change or cancel their subscription by contacting Insight Group Marketing by email at: info@insightgroup.co.uk.
1.2.1 We reserve the right to change the monthly billing amount of blog packages at any time, with our prior warning or consent.
1.2.2 The billing amount paid by clients includes VAT charged at the standard UK rate. Clients outside of the UK who are VAT registered within the E.U. are eligible to be billed for a blog package at their country’s rate of taxation, providing they supply their company details and VAT registration number before they sign up for a package. VAT information must be entered in the order form hen a package is selected. Insight Group Marketing is not liable to issue rebates to clients who sign up for standard blog packages or those who enter VAT information after signing up for a blog package.
1.2.3 Insight Group Marketing is under no obligation to refund or reimburse clients who have ordered blog packages by mistake, or have changed their mind.
1.3 Cancellation requests must be issued 14 days before the date of the client’s billing cycle, otherwise clients are liable for another month of billing and service delivery.
1.4 Clients can change their package at any time, providing this is 14 days before their monthly billing date. Requests made after this date may not be actioned until the following month.
1.5 It is the client’s responsibility to ensure that the information concerning their required blog posts is correct. Insight Group Marketing is not liable for mistakes arising from either misinformation, or a lack of information provided by the client.
1.6 Insight Group Marketing reserves the right to embellish information supplied by clients for the purposes of briefing writers with an adequate brief to write blog posts.
1.7 Insight Group Marketing will supply all posts for clients to publish to their blogs but accepts no responsibility for compatibility issues which may arise from unsupported platforms or content management systems.
1.7.1 Where a service level is chosen that includes the WordPress plug-in blogs will be added to the blog section of the website for clients to check and publish. Insight Group Marketing provides the WordPress publishing plugin as part of the service ordered. Should the plugin not function due to an incompatibility with other plugins already installed, Insight Group Marketing are not liable for the plugin not operating. In this instance articles will be provided via email to be loaded and published by the client.
1.7.2 Clients who select this option consent to posts being loaded directly to their site with an image of our choice. Whilst every effort is made to ensure that the information and image contained in these posts is accurate and free from mistakes, Insight Group Marketing accepts no responsibility or liability for text or images which are deemed by clients to be inappropriate, inaccurate or offensive.
1.7.3 Clients also consent to approve orders if no changes are raised within 14 days of supply of the draft article. After this period the client waives the right to request any edits to these posts.
1.8 Payment for each month is required in advance of any articles being produced. We accept payment by company bank transfer against invoice raised, standing order or credit card via PayPal invoicing.
1.8.1 Should payment be missed due to lack of funds, credit/debit card expiration or any other reason, Insight Group Marketing will notify the client by email and offer them the opportunity to update their billing details. Until such a time as new, correct information is issued by the client, blog posts will cease to be delivered.
1.8.2 If new billing details are provided, a new billing cycle will begin from that date.
1.9 Clients who are unhappy with orders that are delivered to them must contact Insight Group Marketing within 14 days of the blog article being provided.
1.9.1 Insight Group Marketing supplies an appropriate image for each blog package post. As far as possible, we ensure that the images supplied with blog packages are free for commercial usage and follow the Creative Commons best practice guidelines for attribution, as outlined here: https://wiki.creativecommons.org/Best_practices_for_attribution It is the client’s responsibility to ensure that any images used are correctly attributed. We accept no responsibility for any breach of copyright that the use of these images may incur.
1.10 For packages that include discounted SEO options, an SEO contract must be agreed in order for this to be included and implemented. The SEO contract must run for the same period as the blog article production. Payment and termination for SEO activities are the same as for the associated blog article production services.
The terms outlined above are specific to the blog article writing service. Our full terms and conditions can be found online here: https://insightgroup.co.uk/tc/Terms-Conditions-Insight17.pdf. Our website terms and conditions can be accessed from a link in the footer of every page.